Customer Care

Thank you for choosing Guardian Security. Our team of professionally-trained technicians, engineers and operators are here 24/7 to ensure your safety. Please don’t hesitate to contact these specific departments with your questions.


Customer Care

Guardian’s Customer Service Department is your first contact for MyAccount Support, Certification of Installation, System Troubleshooting Guidance, and General Questions.

Customer Care:
(206) 622-6545 xt. 0


Billing Support

Questions about your bill, update your billing information, and payments.

Use this form for any billing questions or request to update billing information. Our billing team will reply by the next business day.

Billing Updates:
(206) 622-6545 option 3 or ext. 1613


Certificate of Insurance Request

Use this form to request a Certificate of Insurance (businesses only). Our billing team will reply by the next business day.

Billing Updates:
206-622-6545 option 3 or ext 1613


Fire Alarm Inspections

Contact our fire alarm inspections division to schedule confidence testing

Confidence Testing:
(206) 622-6545 xt. 1081


Insurance Certificate

We would be happy to generate a monitoring insurance certificate for your insurance company. Provided for small commercial and residential customers. See Certificate of Insurance for commercial businesses. When you call, please have your password ready.

Customer Care:
(206) 622-6545 xt. 0


Online Payments

We make it easy to pay your invoice and manage your account online. Just click the link below to be taken to your account management portal. 


Service Requests

To schedule service, programming and repair work, please contact the Guardian Service Department.

(206) 622-6545 xt. 2


Update Emergency Contact

Guardian’s Data Entry Department can assist you in updating your call list or emergency contact list. When you call, please have your password ready.

Data Entry:
(206) 622-6545 xt. 1603