THE GUARDIAN BLOG

When thinking about security, don’t limit your viewpoint to issues such as break-ins and employee theft. Inadequate information technology security can wreak havoc on your company. McAfee, which specializes in computer security, recently released a list of the top ten security topics every executive should be aware of – whether they work in IT or not.

  1. Opportunistic Attacks When computers started really proliferating, hacking was generally rogue behavior by young people as a personal challenge or dares among peers. Today, it is a coordinated effort for financial gain. Goals include stealing credit card or other personal information, laundering money, and forging documents. Often these professionals use automated search tools such as .bots to explore your data. These attach to individual computers in many ways, sometimes as a result of searching popular topics. For example, in 2010, searches about Cameron Diaz, Julia Roberts, Jessica Biel, and Brad Pitt were particularly vulnerable.
  2. Targeted Attacks These hackers are looking for company or government secrets. Instead of the random approach of opportunistic attacks, these are focused on selected organizations to gather specific information. Some of these incidents have made the news in recent years.
  3. Protecting Virtualized Environments Many companies are using virtual systems for convenience and cost savings. There can be a perception that virtual systems are safer, but these platforms are at risk as much as physical ones. There are good security packages for virtual environments that do not affect performance.
  4. Enabling the Consumerization of IT Chances are your employees are using smart phones, tablets and laptops to access your data. Your company may even supply these tools for convenience and cost benefits. The challenge is protecting your IT system with this constant inflow and outflow of data. Customer information, intellectual property and other company secrets are at risk.
  5. Leveraging Cloud Technologies Securely Cloud computing makes business sense for many reasons such as convenience, cost and access. When working in the cloud, it can be challenging to balance appropriate access with risking data. New technologies create the need for new protection systems.
  6. Facilitating Safe Web 2.0 Facebook, Twitter and other social media platforms are based on interaction. It is almost impossible to block your employees from these tools, and doing so can compromise your company’s ability to take advantage of the business benefits of social media. At the same time, the more interaction, the higher the risk.
  7. Protecting Information Your data is at risk from malicious behavior, but also due to carelessness from your employees. Familiarity breeds contempt of security measures set to protect your private information. Employees may choose an easily-remembered password that would be simple for a professional to discover, leave thumb drives in a purse or on a key ring to be easily stolen. Both computer security and company policies are needed to address this issue.
  8. Securing the Modern Data Center Data Centers are constantly balancing security issues with access and flexibility. Too many rules affect the ability to run a business smoothly, too few and your entire company is at risk. It’s also hard for larger departments to keep up with technology changes, which can mean that they are constantly one step behind the current patterns of use.
  9. Security Alignment as a Business Enabler Customers are extremely aware of the risk that their data may be compromised. Many people are choosing their vendors based on evidence that the company is paying close attention to their customers’ information security. Do you have the right protective elements in place to ensure that your customers are comfortable doing business with you?
  10. Reducing Complexity and Chaos While Achieving Connectedness From simple workstations, company IT systems have expanded to include mobile devices, the Internet, internal networks, wireless connections and virtual everything. As new applications come on the scene and tools change, security has to keep up. It’s important that all of your security systems are integrated and talk to each other. Your IT security also needs to be part of your company’s strategic plan. Otherwise, you may be spending more than you should on a security system that isn’t really meeting your needs.

At Guardian, we can make sure that you are as protected as any company can be against traditional brick-and-mortar security problems. We also feel that it is our responsibility to keep you aware of your total security responsibilities. We can make sure your hardware is controlled and protected – the rest is up to you. Spend some time with your technology professionals to make sure your company is where it should be for technology security.

You may or may not have someone in your organization assigned to security. You may be the person who handles any security concerns. But if you don’t involve all of your employees, the best security plans in the world can fall apart.

There’s no point in having strong doors if your employees prop them open for ease in getting in and out of the building. Computer passwords are useless if everyone posts them on their bulletin boards to help them remember. Straightforward policies that are explained and enforced are important in any business, no matter what size or type. Here are some ideas to consider as you start building a policy to keep everyone in your company, as well as office, restaurant or store property, safe.

Think simple.

This is no time for lawyer-speak. It’s not about protecting you from liability as much as it is about protecting against problems occurring in the first place. Everyone needs to understand.

Think complete.

Security includes property, employee, customer and data safety, not necessarily in that order. Your policy should address every area.

Think “what if.”

One good way to involve your employees is to ask for their help in considering as many contingencies as they can think of and security policies that will reduce or eliminate risks.

Think check-lists.

In hospitals, medical personnel – even those with years of experience – found that using checklists significantly reduced the number of errors or omissions. Creating one or several checklists helps to ensure that security doesn’t start to slip over time.

Think measurement.

You need to make sure your policy works. The best way to do that is to set defined expectations and then measure them. This encourages everyone to keep track of security issues on a regular basis.

Think accountability.

Make sure all security responsibilities are assigned to specific people. This limits the opportunity for excuses later and encourages employees to take their role in company security seriously.

Think consequences.

Violating the security policy is not an excusable offence. When you outline the policy, also outline the consequences for not following it. Make sure the consequences are real and that you apply them without exception. The first time you let something go, your policy has lost its power.

Think current.

Last year’s policy may not cover new problems or concerns. Be sure to review your policy once a year, or if something changes such as a move to a new building or opening a branch office.

Just do it.

Don’t rush through on your policy or let it slide down the priority list as other business issues surface. The requirements of running a business at the moment always seem to trump the need to address long-term concerns. You just don’t want to be that company that has a serious problem because you never found time to address the policies you need.

If you have a strategic plan, make sure writing your security policy is in there, with deadlines and milestones. Give this effort as much respect as you give your bread-and-butter work. This is not an attempt at scare-mongering, but too many companies have ended up in trouble by ignoring security issues. Make a commitment to safety and your organization can only benefit.

When you’re planning your office space, how much time do you spend considering security issues? For many businesses, security gets less attention than the phone system or office art, but the potential risks should place the security of your people and property as a top priority.

Most people think of burglary in terms of their homes, and often pay attention to security issues there. But businesses are burglarized four times as often as homes, and half of those commercial crimes target small businesses.

From the “smash and grab” tactics faced by storefront retail shops to the complete removal of a company’s computer systems overnight, protecting your assets is really a survival tactic in business today. Even if your insurance covers the replacement costs, the potential for lost data, lost work time and increased premiums makes it a costly proposition.

The first step is making sure your business looks uninviting to potential burglars. Follow these suggestions to reduce your risk.

Lighting:

  • Outside your property, light all entry areas, including alleys. Look for vandal-resistant light fixtures to minimize the potential for breakage. If lighting is damaged, replace it immediately. The damage may be the first step in a planned burglary.
  • Light your parking lot completely. This helps protect the safety of any employees working after dark as well as providing a strong deterrent to thieves.
  • Inside your business, leave some interior lights on after hours to ensure that police and security can see inside your office or store.

External deterrents:

  • Look at your property for potential concealment or climbing opportunities.
  • Clear weeds and other materials away from the windows so that footprints will show.
  • Make sure to keep any tools or ladders locked up. Don’t help a burglar get inside your operation!
  • Eliminate hollow-core doors. Use long screws, bolts, interior or pop-out proof hinges and heavy-duty strike plates combined with deadbolt locks made for crime prevention on all exterior doors.
  • If possible, protect your windows with roll-down security doors or install burglar resistant glass.
  • Place metal bars or grating on less-visible side and back windows.
  • Secure all openings to your business such as skylights and air ducts.

Key Safety:

Issue as few keys as possible.

Have a log of how many keys are issued and to whom.

Choose a locking system with keys that are not easily copied.

Keep your company name off your keys.

If an employee loses a key or leaves without returning a key, change the locks immediately.

Asset protection:

  • Keep only enough cash to run the business on hand. When your business is closed, leave all cash registrar drawers empty and open.
  • Keep any valuable merchandise or equipment away from doors and windows.
  • Lock up small valuable items in display cases or anchor to a wall or heavy furniture.
  • Make sure your safe is well anchored and in a visible and well-lit area. This makes it less appealing for burglars to consider breaking it open.

Security system:

  • Make sure your security system is up-to-date.
  • Check your system regularly to make sure it’s operational.
  • Hire a trusted and reliable company to install your system and provide 24/7 monitoring.
  • Post signs that you have an alarm system. This is a powerful deterrent for burglars.

Don’t wait until your first break-in before setting up these safeguards. Security planning needs to be an important part of your facility plans. And although you may have one person in charge of security, make it clear that it’s every employee’s job. In our next blog, we’ll talk about policies that support your security goals.

Law enforcement records and statistics indicate that the majority of home burglaries are committed by youths who live in the victim’s neighborhood, rather than by professional burglars. But, young or old, amateur or professional, all burglars have much in common:

  • They will shy away from homes that look occupied.
  • They will avoid homes which display security system warnings.
  • They don’t want to be seen.
  • They don’t want to make noise.

With these common traits in mind, here are some simple suggestions to help you out-smart even the burglars who might live not-so-far-away. If you don’t already have them prominently displayed, calls us about adding window decals and yard signs to your burglar-deterrent arsenal. It’s a statistical fact that a home with a security system is three-times less likely to be burglarized. Decals and yard signs are the easiest way to scare-off would-be burglars before they ever set foot on your property.

The next suggestions are obvious, but we believe that it never hurts to repeat them. Your security system can’t protect your home and family if you don’t use it. Get into the habit of “last one out” arms the system—even if you’re just running an errand that won’t take long. Keep your entry code private. Just like your PIN numbers for credit cards and bank ATMs, your entry code protects your assets. Review the importance of code secrecy with any youngsters in your household, and encourage them never to show-off by letting their friends see how to disarm your system. Keeping your home, your family and your possessions safe from burglars—young or old, neighbor or stranger— doesn’t require iron bars and electric fences. A little vigilance and a lot of common sense can go a long away.

This can be an exceptionally busy time of year, filled with family gatherings and a myriad of thoughts and activities that preoccupy our minds. With all that needs to be done, basic safety concerns are easily overlooked:

FIRE: During this time of year there is more frequent use of candles and electric lights. Being on-guard for fire is an absolute must.

  • Watch your candles. If they fall over or burn down, they could ignite the tabletop they’re on, and then the whole room. Be sure to place them safely away from seasonal decorations, curtains or other flammable materials.
  • Check seasonal lights and extension cords for damaged sockets or frayed wires.
  • Don’t overload circuits. Avoid adding “multi-outlet” electrical strips to a wall outlet that may be on a circuit already drawing maximum power. INJURIES: Be particularly watchful for situations and incidents that could represent a hazard at this time of year.
  • Decorate with care. If you use a ladder outdoors to put up or take down seasonal decorations, make certain that it’s a substantial one. Always have someone hold it for you.
  • Childproof your home if youngsters don’t visit often. What may be seemingly every-day-safe for adults, could represent a serious hazard to youngsters. Put away breakables, safety razors and dangerous substances. A small child might taste the after-shave, swallow a small battery, or decide to plug-in your new electric drill.
A few simple precautions like these—and, a generous sprinkling of common sense—can help make your home a safe-haven no matter what the season.

This year Guardian Security acquired two outstanding alarm companies that were built by solid local ownership and first-class service. Dictograph Northwest has been serving customers in the Puget Sound region since 1986. Owner, Charlie Pelly, and his staff have all joined the Guardian Security team. They have provided extraordinary service to their customers and we are delighted to welcome them to the Guardian family.

Our Bellingham office also experienced a significant acquisition. Earlier this year, we acquired Northwest Security and Sound. Previous owner, Steve Steele, spent the last 19 years building a service-oriented business that provided security systems, video systems, home theater and structured cabling. Steve joined the Guardian staff bringing with him a wealth of knowledge and professional expertise. The addition of Dictograph Northwest and Northwest Security and Sound’s customers has not only kept Guardian Security on a steady growth pace, but also allowed us to add excellent talent to our organization.

We now look forward to serving these new customers with the same great care and attention they have come to know in the past. Our additional size and professional resources make it possible for us to offer new technology solutions for our customers. We think this is a great venture and look forward to expanding these terrific business relationships.

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